Guarantee

GUARANTEE

1. Ho Chi Minh City

Contact: 38 Tay Lan,7 Quarter, Binh Tri Dong A Ward, Binh Tan District, HCM city

Tel: +84 3504 2481 - 3574 0374 - 3754 4034

Fax: +84 3750 5042

Email: sales@hongky.com.vn

Hotline: 0903 602 442

2. Ha Noi City

Contact: 569A Tam Trinh, Hoang Van Thu Ward, Hoang Mai District

Tel: (04) 8585 2737

Fax: (04) 3634 3466

Email: hai@hongky.com.vn

Hotline: 0909 393 147

GUARANTEE PROVISO

1. Warranty conditions - free repair charge

- Product must be in period of warranty.

- Fault of product from manufacturer can be guaranteed.

- Label seal must be intact on product (Serial number is clear and unrepaired).

- Serial number on machine anh serial number in warranty card must be same.

- Show warranty card when customer bring product for warranty.

2. Warranty conditions - pay repait charge

- Product is not obeyed Clause 1.

- Product is opened or repaired before customer bring product for warranty.

- Damages are caused by non-compliance with the operating instructions; improper use; inappropriate operating conditions, overload service or insufficient maintenance.

- Damages are caused by electricity problem.

- Damages appear in period of incorrect delivery or incorrect preservation.

- Diminishing naturally in period of using.

CUSTOMER SUPPORT

Northern: 0909 39 37 46

Central: 0909.333.095

South: 0908 18 19 41

Service quality feedback 0918 00 99 33

Agency Network: